It is interesting that Microsoft Teams has no difficulty with using backgrounds on this machine but Zoom has still not learned how to do it! View solution in original post. Was this an upgrade - did the same machine previously have Windows 10 and work with Virtual Backgrounds? Otherwise, does the computer itself meet the minimum system requirements for Virtual Backgrounds?
With tongue in cheek I pointed out that Teams has no trouble at all in using backgrounds on my Windows 11 machine. I suggested that the solution was to use Teams instead of Zoom, in the hope that the Zoom writers would spring into some sort of action.
The forum lads have revised the log-in process, but there is still no hope on backgrounds! It is now December. I just updated windows to Windows 11, from Windows 10 - in Windows 10 Background ran perfectly. All of a sudden, today, after the update - ZOOM is telling me that my machine does not support background.
I am a paying zoom customer and now I cannot use background because of Zoom is not on it, and I have a presentation to do on the 21st of December. Great, Zoom. Now I think it's time I ask for a refund and move to a different video platform. This is BS. That's good information that it was working before. I had not tested that before updating a new machine to W So it might be that the only 'fix' that Zoom needs to make is in the condition for deploying the code that intelligently separates the presenter from the background.
Clicking 'I have a green screen' clearly disables that code, leaving a mixed clutter of background image and room features. So Zoom could cease to disable that feature just because a mix of hardware and OS does not match a particular recipe, instead just displaying a message that it is at the user's own risk. Do you know I how can down load Zoom to the new Windows 10 edge based search engine, the search engine will not let me down load zoom period, and I do not know how to find a workaround.
The official Windows 11 release date is October 5, - so you may not see any specific documentation until then. First I must point out a major fault in this forum. When I opened the notification there was no prompt to sign in, so I thought that that was automatic. I wrote a long, and I hope helpful reply, and submitted it.
I was taken to the login page, logged in, and that reply was lost. The installation was prompted by launching a session. The filename seemed cryptic, so I hoped that your linked installer would solve the problem.
It did not. Members of the 'Windows Insider' scheme have been able to install W11 before the release date. This is a cunning way to iron out any final bugs, using the help of those curious to see what comes next. Unless you have your new version that recognises W11 ready before that due date, there will be a clamour from those who have upgraded. Maybe you would like to post a link to it here for the community to test. Can you confirm that you computer meets the actual hardware requirements for Virtual Backgrounds.
Can you confirm that Zoom is otherwise working on your computer, other than Virtual Backgrounds? I know at least one person running Zoom on Windows 11 - but I know they would not have been using Virtual Backgrounds. The OS was updated from W10 within a couple of days of purchasing. I have not yet noticed any other problems, having used Zoom for several meetings in the last couple of days. I Wanted to know if it worked with the Pentium Gold as I'm looking to buy a laptop with this processor?
My Laptop is a brand new one with the W11 update. Is just zoom, the one giving me the background issue. Other than that, works fine. Please, help us on this! I need to use the background for work. Thank you Rupert. I too could not use the virtual backgrounds but I installed Zoom again using the link you provided for the 64 bit and now I am in Zoom virtual background la la land!
Thank you so much for providing the link. I am still convinced that somewhere in the code is a table of acceptable operating systems - and W11 is not among them! Since this machine was able to jump Microsoft's high hurdle to install W11, I am sure that it is not deficient.
After installing the linked version and finding that backgrounds were still unsupported, I checked for updates. That version was 5. I hoped that Mepemep's success was because Zoom had slipped in a sly fix, but I was disappointed.
I downloaded from the link provided and I was able to participate in my meeting successfully with a selected virtual background. As I was closing down the app I checked to see what version I was on and I noticed that there was an update available. I updated to 5. Yes, I am running Windows I also am a Tech professional so I know my stuff. Zoom is working perfectly for me. Sorry that you don't have the same experience. Help me! What did you do to get a virtual background to work on Windows 11?
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Save my name, email, and website in this browser for the next time I comment. Skip to content In this article, Zoom desktop client requirements for Windows, Mac, and Linux are outlined.
Previous Previous. Your internet connection should provide a stable 4. Bandwidth used by Zoom will be optimised based on your network conditions, and will automatically adjust for 4G, WiFi, or wired environments.
In order to fully participate in Zoom meetings with audio and video, you will require speakers or headphones, a microphone, and a webcam. These devices may be built-in to your device, or you may be required to connect an external headset and camera. Zoom should automatically detect any connected devices which can be selected in the audio and camera settings.
However, if you are having issues, please see the Zoom knowledge base for troubleshooting video and audio problems. When hosting a session, use a wired headset when possible.
This will increase the audio quality, decreases the chance for echoes or audio distortion, and will be more reliable than a wireless headset. Bluetooth audio devices can increase latency, are prone to connection issues, and can run low on battery during a session.
Whilst most standard USB audio and video devices will automatically work, Zoom has a list of officially supported devices on this page. Zoom can allow you to conceal or blur the background of your camera, replacing it with an image or video. To set a background or filter, click your profile menu and open the Zoom application Settings. Please note the quality of this feature can be impacted by your PC specifications — technical requirements are available on this page.
Zoom Room System Requirements (updated) – Zoom Guide.Zoom App Basic System requirements: (Windows-PC, MacOS, Linux) – Zoom Guide
Windows 10 or higher. macOS or higher.
